Frequently Asked Questions
SANNYIN - The Silicone Rubber Products Manufacturer, and One-stop Service Provider.
Custom Product FAQs
Can you make the itesm in my own color(s)?
Yes of course! Just send us the Pantone code of your colors.
pantone color codes
What if I don't have the Pantone code, but just a sample?
Send us the sample, we will scan and identify the color for you.
What is the MOQ for custom color?
Usually 300 or 500pcs per color, but it also depends on the product. We will send you the full quotation including MOQ and tier Prices.
Custom Pakcage FAQs
Can you make color box for us?
Yes, we support various kinds of packages to pack our silicone rubber products, such as:
art paper color box kraft paper box paper tubes OPP bags CPE bags Luxury gift boxes
custom package
What do you need to make custom boxes?
The box design file generated by Adobe Illustrator, or CorelDraw. supporting the following file formats:
- ai
- cdr
Please be noted, the DPI of images enclosed needs to be higher than 300, to get better printing.
I don't know how to make a design file, can you guys help?
Yes, we have designers, and can help with designing, but mostly this is not a free service.
Financial FAQs
What currency do you accept if I order silicone rubber products from SANNYIN?
The following currencies are accepted:
- CNY
- USD
- CAD
- SGD
- JPY
- EURO
- GBP
- AUD
What payment method do you support?
- Alibaba online payment, which supports T/T, Credit Card, etc.
- Local Transfer
- Global Wire Transfer (Swift)
- Western Union
- PayPal
Can I pay for sample orders with my credit cards?
Yes, there are several payment methods that supporting credit cards, please contact our team for more details.
Order Fulfillment FAQs
How long does it take to take a sample?
- within 3 days for stocked products
- 7-10 working days for products with custom pattern printing
- 21-35 days for custom silicone rubber products
The lead time for bulk orders
It depends on the order quantity, usually 3-5 weeks.
Shipping FAQs
Can you make the itesm in my own color(s)?
Yes of course! Just send us the Pantone code of your colors.
pantone color codes
What if I don't have the Pantone code, but just a sample?
Send us the sample, we will scan and identify the color for you.
What is the MOQ for custom color?
Usually 300 or 500pcs per color, but it also depends on the product. We will send you the full quotation including MOQ and tier Prices.